TTI marshals terrorise patients

A Bulawayo clinical laboratory has urged Tendy Three Investment (TTI), the Bulawayo City Council's vehicle parking management company, to reconsider clamping vehicles belonging to patients visiting its facility for medical tests.

Lancet Clinical Laboratories Zimbabwe, a leading pathology service provider, expressed concern over the impact of parking regulations on their patients, many of whom require urgent medical attention. According to the laboratory's client service officer, Mncedisi Nkomo, patients are increasingly avoiding the facility due to fears of incurring additional costs when their vehicles are clamped.

"We sometimes attend to our patients in their cars because some are too weak to walk into our facilities," Nkomo said. "This process can take some time, and while we're assisting them, TTI officials often hover nearby, demanding parking fees. If there could be a designated free zone for patients and doctors, it would make a huge difference."

Nkomo emphasized the need for a patient-friendly approach, pointing out that the additional stress of parking fines is discouraging patients from accessing critical health services.

Efforts to reach TTI director Lizwe Mabuza for comment were unsuccessful.

Lancet Laboratories, known for its comprehensive pathology services across Zimbabwe, plays a vital role in the country's healthcare system. The institution's appeal highlights a growing concern over balancing urban parking management with accessibility to essential services.

Stakeholders now await a response from TTI, hoping for a resolution that prioritizes patient care while addressing parking management challenges in the city.