Breaking News

Telecel offers contract packages with bonus benefits

by Staff Reporter
20 February 2013 | 4161 Views

Telecel has introduced a new fixed payment platform and is offering existing and potential customers new attractive fixed payment contract packages that allow unlimited local calls and bonus text messages and data.

The packages are meant to give customers greater control and flexibility over their cellphone expenditure, as well as attractive bonus usage that could result in them having usage every month worth up to five times the amount of their monthly subscription.

The bonus services range from unlimited local calls made to a single Telecel number of the customer's choice to completely unlimited local calls, text messages across all networks and unlimited local data, depending on the package.

Those who sign on for one of these packages will also receive priority customer service at Red Desks at all Telecel outlets and from a dedicated Red Customer Care Team in Telecel's award-winning Call Centre.

"We are excited at this Telecel landmark development and we are fully geared to providing the best customer experience ever for all subscribers who come onto this new service," stated Customer Operations Director Mrs Zodwa Chinyenze.

Sales & Distribution Director Donald Mupfunya added: "We are fully aware of the need to increase our retail footprint and plans are at an advanced stage to acquire and open additional shops countrywide. We have deployed a full sales force to ensure we reach anyone and everyone wanting to come onto Telecel Red. Just give us a call and we will come to you and advise you on the best plan for you."

The new product, Telecel Red, consists of a choice of three packages, with an option of either an outright postpaid or flexi (hybrid) choice, each with a credit limit for local calls.

Flexi subscribers can recharge their accounts using a normal recharge card or voucher for usage outside the package benefits and when their credit limit is reached within the month. Usage outside the package benefits includes international calls and international text messages.

Post-paid customers will be billed for usage outside the package credit and benefits. When their credit is used up they will be able to continue to use their line up to a set credit limit. When that limit is reached they will be advised by text message. They will then have to make a payment to continue using the line up to the value of the payment made. There is, therefore, no bill shock with a post-paid Telecel Red package.

There are three options available: a $30 a month package, a $60 a month package and a $150 per month package.

The Telecel Red 30 package is $30 per month. It allows the customer up to $30 worth of local calls, data and text messages per month and unlimited calls to one Telecel number of the subscriber's choice. It also includes 60 free megabytes of data.

The Telecel Red 60 package allows up to $60 worth of local calls, text messages and data per month, unlimited calls to Telecel numbers, unlimited local text messages and an additional bonus 120 megabyte data allowance.

The Telecel Red 150 package, which costs $150 per month, allows unlimited local calls to any number across all networks, as well as unlimited local text messages and local data.

The unlimited usage in all three packages is subject to the Fair Usage Policy, meaning that if usage is excessively more than could be expected of an average person, usage may be restricted.

Those wishing to take advantage of one of these packages sign a 12-month contract with Telecel, which means they are assured of the benefits of the package continuing for at least 12 months. Where the contract includes provision of a handset, the contract length is 24 months.

Telecel Red packages or bundles are the first packages with unlimited usage to be offered by any network in Zimbabwe.

These value-added packages for contract customers have been made possible by Telecel's installation last year of a new intelligent network (IN) and a new billing system.

Past Telecel value-for-money deals have been limited to regular pre-paid subscribers, who charge up their account using recharge vouchers or scratch cards.

Telecel Red is, says Telecel Communications & Branding Director Obert Mandimika, an example of the innovation and best value for money promises that were made by Telecel Zimbabwe when it rebranded in February last year.

"We have provided many innovative value-for-money products and services in the past, even before the rebranding, but most of them, such as our Mega Juice card which includes bonus airtime, have been for pre-paid customers who recharge their accounts with recharge cards or vouchers," he said.

"This is the first time in Zimbabwe that packages with such value for money have been made available to subscribers on the post-paid platform. We are currently the only local network offering a package with unlimited calls, text messages and data."  

Marketing Director Octavius Kahiya added, "Existing contract customers who would like to take advantage of the greater control, flexibility and huge value-for-money services that Telecel Red offers can opt to switch to a Telecel Red contract.

"Non-contract Telecel customers who apply to become Telecel Red subscribers can arrange to retain their existing Telecel number as their Telecel Red number.

"Non-Telecel customers may find it pays them to acquire a Telecel Red contract line and make it their primary number, given the unique value that the free unlimited usage offers them," he said.

He added that the three Telecel Red packages have been designed with the spending patterns of different consumers in mind. They are ideal for those who currently spend upwards of $30 a month on airtime, texts and data.

While many individuals may want to take advantage of the $30 a month package and even the $60 a month package, the $150 package is likely to be particularly attractive for senior managers and successful business owners, with its unlimited talk time across all local networks and unlimited local text messages and data.

Chief Commercial Officer Ashraf Elguindy commented further: "We have a history of introducing real game changers in this industry locally and this is just another one of them.

"We coined the name Juice and today it has become a household name for recharging. The reduction of pricing of SIM cards to just a dollar was originally introduced by Telecel and revolutionised mobile communications in Zimbabwe.




"We also have introduced other revolutionary products and services, including Emergency Credit, our Caller Ring Back Tunes service (CRBT) Teletunes, value-packed customer-centric data bundles and the value for money enshrined in the ever-popular Mega Juice, which is now being copied by some of our competitors.

"We have always been driven by creating best value for money for our customers and, with the new network upgrades and capacitation we have been investing in, we have more plans in the offing."


Telecel

Source: Telecel Zimbabwe

Are housemaids an evil lot?

Yes
26.94%
No
64.49%
Not sure
8.57%
490

Comments

News Updates

Email:

Latest News

Cde Dabengwa, how can you not speak against Gugurahundi architectures ...

by Nomazulu Thata | 21 December 2014 | 1971 Views

Pakistan executes four more militants -  Lahore - Pakistan on Sun...

by Staff Reporter | 21 December 2014 | 746 Views

US to review North Korea terror status - Washington - The United State...

by Staff Reporter | 21 December 2014 | 593 Views

Nine companies prosecuted for selling contaminated fuel

by Staff Reporter | 21 December 2014 | 1568 Views

Mugabe axes seven more ministers - Seven more parliamentarians have be...

by Staff Reporter | 21 December 2014 | 7269 Views

Woman walks in on daughter having sex with boyfriend - A WOMAN from Co...

by Gibson Mhaka | 21 December 2014 | 4574 Views

Man draws out sword in street fight - IMBIBERS at Enkundleni Bottle St...

by Staff Reporter | 21 December 2014 | 1746 Views

This and that with Mal'phosa - Those that fell from Grace - Well it's ...

by Clerk Ndlovu | 21 December 2014 | 2015 Views

Nyabadza Children's Trust Donates Soccer Balls to Future CR7s

by Staff Reporter | 21 December 2014 | 874 Views

Thieving teen tells court 'everyone' steals - A DARING Silobela teen...

by Staff Reporter | 21 December 2014 | 3027 Views

Man circumcises sons with nail-cutter

by Staff Reporter | 21 December 2014 | 1980 Views

90-year-old 'witch' caught after failing to eat baby - STORIES of wi...

by Nhlalwenhle Ncube | 21 December 2014 | 3930 Views

Why are civil servants treated unequal? - 02:34, 21 Dec - ‪+263 7* *...

by Concerned civil servants | 21 December 2014 | 2553 Views

'Econet opera bundles, fraud at its highest' - Please note that Bulawa...

by Concerned Citizen | 21 December 2014 | 2346 Views

Gushungo ML with GP number plates - Photos

by Staff Reporter | 21 December 2014 | 5788 Views

Warriors 'could have interesting times ahead,' says Khama Billiat - Ma...

by Staff Reporter | 21 December 2014 | 1752 Views

Goche war reports, a pack of lies - THE factional fighting in Zanu PF ...

by Staff Reporter | 21 December 2014 | 3692 Views

Nhema, Buka blocked from greeting Mnangagwa

by Staff Reporter | 21 December 2014 | 4135 Views

US$30 billion economy can be grown in Vic Falls - Mzembi

by Staff Reporter | 21 December 2014 | 1465 Views

Dabengwa refuses to talk about Mnangagwa's role in Gukurahundi

by Staff Reporter | 21 December 2014 | 2854 Views

VP Mnangagwa assassination plot: Forensic detectives called in

by Kuda Bwititi | 21 December 2014 | 2548 Views

Unqualified teachers' future hangs in the balance

by Tinomuda Chakanyuka | 21 December 2014 | 2670 Views

Time for a Revolution for Women in Zimbabwe : No more Delay - Violenc...

by Minenhle Gumede | 21 December 2014 | 937 Views

'We demand human rights in Matabeleland South' - Prominent Matabelelan...

by Staff Reporter | 21 December 2014 | 1143 Views

'Gold panners' murder soldier, chops body into pieces - A GWERU soldie...

by Munyaradzi Musiiwa | 21 December 2014 | 2224 Views

Gwanda runs dry again

by Staff Reporter | 21 December 2014 | 1129 Views

Civil servants bonuses set for January - CIVIL servants are set to bea...

by Staff Reporter | 21 December 2014 | 5105 Views

Kaukonde blamed for protecting over 40 white farmers

by Staff Reporter | 21 December 2014 | 4576 Views

Jonathan Moyo blasts Dabengwa over VP Mphoko

by Staff Reporter | 21 December 2014 | 5818 Views

Entertainment

Visually impaired singer gets early Christmas present

by Staff Reporter | 19 December 2014 | 1964 Views

Tuku fails to secure seat on Air Zimbabwe

by Staff Reporter | 19 December 2014 | 3272 Views

Mafikizolo jets into Zimbabwe today

by Brenda Phiri | 19 December 2014 | 1718 Views

Sony cancels US release of movie about plot to kill North Korean leader

by Staff Reporter | 18 December 2014 | 2085 Views

Designer sale off 2014

by Hunnar Agency | 18 December 2014 | 3117 Views

10 Zim designers to feature in iFashion Fest 2014

by Hunnar Management Agency | 18 December 2014 | 2965 Views

Kunonga releases fourth album, Kwedu - AFRO-JAZZ singer Victor Kunong...

by Staff Reporter | 18 December 2014 | 1010 Views

Ibumba roars into life with Tuku expected to headline the event - THE ...

by Simbarashe Mutizwa | 16 December 2014 | 1469 Views
iBlog

Auslogics Boostspeed 7 - More Powerful And User-friendly Than Ever

Auslogics boostspeed 7 - more powerful and user-friendly than ever!wondering how to fix slow computer performance? experts recommend auslogics boostspeed 7 - the most comprehensive system optimization software! auslogics boostspeed 7 is here!the bran... Read More
ITnews 26 August 2014 ago

Those Behind Tb Joshua Watch Photo Proof!

when this couple (dave and angie) were indicted of being the masterminds behind tb joshua watch, the blog admins refuted it and denied any sort of connections with the couple, but that’s not what the facts portray as precisely every single one ... Read More
pointblank 13 July 2014 ago