Business / Companies
Minister challenges POTRAZ to convict service providers who provide shoddy services
20 Feb 2016 at 04:08hrs | Views
THE Minister of Information Communication Technology, Postal and Courier Services Supa Mandiwanzira has challenged Post and Telecommunication Services Zimbabwe to arrest and convicted any service providers who offer shoddy services.
"We have had a lot of complaints from mobile customers because even those who are using internet are also facing the same problem. The money paid is used up before they can use the services. We have had meetings with the Postal and Telecommunications Regulations Authority, (POTRAZ) and I gave this explanation to this organisation for listeners and viewers. We are saying enough is enough," he said.
"These service providers should not shortchange the users and they should set equipment which will monitor the usage of these phones as compared to the money used. We are urging POTRAZ to convict whoever is found guilty of providing a shoddy service. We hope that this is going to be implemented as soon as possible. The delay in setting up this is that, there was no board in POTRAZ but it has been set now."
He said he will now turn to Net One as he learnt of some of this in the media.
"The Net One board was selected by the Ministry in consultation with the Head of State and Government in selecting these board members. This is the board which is looking at the operations of Net One so that whenever there are any suspicions, anomalies or corruption, they should be investigated and measures taken to rectify and solve these problems," he said.
"We have had a lot of complaints from mobile customers because even those who are using internet are also facing the same problem. The money paid is used up before they can use the services. We have had meetings with the Postal and Telecommunications Regulations Authority, (POTRAZ) and I gave this explanation to this organisation for listeners and viewers. We are saying enough is enough," he said.
"These service providers should not shortchange the users and they should set equipment which will monitor the usage of these phones as compared to the money used. We are urging POTRAZ to convict whoever is found guilty of providing a shoddy service. We hope that this is going to be implemented as soon as possible. The delay in setting up this is that, there was no board in POTRAZ but it has been set now."
He said he will now turn to Net One as he learnt of some of this in the media.
"The Net One board was selected by the Ministry in consultation with the Head of State and Government in selecting these board members. This is the board which is looking at the operations of Net One so that whenever there are any suspicions, anomalies or corruption, they should be investigated and measures taken to rectify and solve these problems," he said.
Source - Byo24News
