News / National
Do more with what you have, senior civil servants told
07 Jun 2011 at 05:30hrs | Views
Senior Public Servants in Zimbabwe have been told they must work harder and improve their Service Delivery.
Chief Secretary to the President and Cabinet, Misheck Sibanda said this when opening a management development program for Permanent Secretaries, Principal Directors and Directors.
"The objectives of this training are enhancement of the capacity of public officials in senior positions to deliver quality services to the Zimbabwean citizens, broadening the bureaucrats' understanding of their varied roles and responsibilities in the discharge of their mandates," Dr Sibanda said.
"We also want to ensure that inclusive Government works as a unified and coherent unit, developing competencies that enable the target groups to respond in a strategic manner to the complexities of management in their sectors.
He urged program participants to aim at achieving results even with limited resources.
"With continuous change in public administration, practice and procedures the world-over; it becomes imperative to constantly adapt and refocus our training programs," he said.
"Like most Governments elsewhere operating under conditions of increasing scarcity of resources, where the pressure is on us to achieve more with less, to be more responsive to the needs of our stakeholders and to prioritise, the provision of quality service is critical."
Deputy Director of Protocol in the Ministry of Foreign Affairs, Claudius Nhema said he was concerned with Directors in other Ministries who delegated their juniors to attend important inter-Ministerial meetings who did not have the authority to make decisions.
"We want to be represented at the appropriate level," Mr Nhema said.
"When we call for those meetings we want you Directors to come because you can make decisions for the Ministry."
The workshop was organised by the Office of the Chief Secretary to the President and Cabinet. The Office has engaged the Eastern and Southern African Management Institution to train senior Public Servants.
Chief Secretary to the President and Cabinet, Misheck Sibanda said this when opening a management development program for Permanent Secretaries, Principal Directors and Directors.
"The objectives of this training are enhancement of the capacity of public officials in senior positions to deliver quality services to the Zimbabwean citizens, broadening the bureaucrats' understanding of their varied roles and responsibilities in the discharge of their mandates," Dr Sibanda said.
"We also want to ensure that inclusive Government works as a unified and coherent unit, developing competencies that enable the target groups to respond in a strategic manner to the complexities of management in their sectors.
He urged program participants to aim at achieving results even with limited resources.
"Like most Governments elsewhere operating under conditions of increasing scarcity of resources, where the pressure is on us to achieve more with less, to be more responsive to the needs of our stakeholders and to prioritise, the provision of quality service is critical."
Deputy Director of Protocol in the Ministry of Foreign Affairs, Claudius Nhema said he was concerned with Directors in other Ministries who delegated their juniors to attend important inter-Ministerial meetings who did not have the authority to make decisions.
"We want to be represented at the appropriate level," Mr Nhema said.
"When we call for those meetings we want you Directors to come because you can make decisions for the Ministry."
The workshop was organised by the Office of the Chief Secretary to the President and Cabinet. The Office has engaged the Eastern and Southern African Management Institution to train senior Public Servants.
Source - Byo24News
