News / National
Mudede's office resumes services
10 Jan 2011 at 13:58hrs | Views
THE Registrar-General's Department has resumed the production of Temporary Travelling documents, while passport offices are expected to be fully operational today Monday 10 January 2011.
This follows the restoration of power to the main database that had been cut off after fire destroyed power cables at the RG's KGVI production centre.
Registrar-General Mr Tobaiwa Mudede yesterday said his department had started issuing temporary travel documents and expects full operation today.
"We have started issuing Emergency Travel Documents to the public and if there are some who want them, we are able to give them right now.
"I would like to inform the public that the department, such as, the provincial passport offices will be fully operational from Monday, January 10 at 7:45am" he said.
The RG's Office had indefinitely suspended issuing passports and other documents following an electrical fault at KGVI on New Year's Eve that cut off power supplies to the production section.
According to information from the RG's office the national database was not destroyed by fire. The building was not affected by the fire caused by an electrical fault. It said it wish to state it categorically clear that the national database and any of its components were not affected by this fire.
"Our database is intact and we still have our information. Our printers, computers and scanners that we use to produce passports are still intact. "The fire only burnt the cables. In fact, it is the main distribution board and electrical cables, which were burnt, thereby cutting off electricity supply to the production centre" says a statement from the office.
The break in power supply meant RG officers could not access the database to retrieve information necessary in the production of passports and other travelling documents.
The department's officers are said to be cleaning the computers and printing machines to ensure that they do not produce passports and travel documents defaced by smoke that could have entered the system before resumption in production.
The suspension of service had left hundreds of passport seekers stranded.
Demand for passports soared at the end of 2010 after the South African government gave Zimbabweans resident in that country until December 31, 2010 to get proper travel documents.
This follows the restoration of power to the main database that had been cut off after fire destroyed power cables at the RG's KGVI production centre.
Registrar-General Mr Tobaiwa Mudede yesterday said his department had started issuing temporary travel documents and expects full operation today.
"We have started issuing Emergency Travel Documents to the public and if there are some who want them, we are able to give them right now.
"I would like to inform the public that the department, such as, the provincial passport offices will be fully operational from Monday, January 10 at 7:45am" he said.
The RG's Office had indefinitely suspended issuing passports and other documents following an electrical fault at KGVI on New Year's Eve that cut off power supplies to the production section.
According to information from the RG's office the national database was not destroyed by fire. The building was not affected by the fire caused by an electrical fault. It said it wish to state it categorically clear that the national database and any of its components were not affected by this fire.
"Our database is intact and we still have our information. Our printers, computers and scanners that we use to produce passports are still intact. "The fire only burnt the cables. In fact, it is the main distribution board and electrical cables, which were burnt, thereby cutting off electricity supply to the production centre" says a statement from the office.
The break in power supply meant RG officers could not access the database to retrieve information necessary in the production of passports and other travelling documents.
The department's officers are said to be cleaning the computers and printing machines to ensure that they do not produce passports and travel documents defaced by smoke that could have entered the system before resumption in production.
The suspension of service had left hundreds of passport seekers stranded.
Demand for passports soared at the end of 2010 after the South African government gave Zimbabweans resident in that country until December 31, 2010 to get proper travel documents.
Source - Byo24News
