News / National
Norton City Council is not giving bills to residents
16 Apr 2016 at 11:41hrs | Views
Norton residents have claimed that the council is not giving them bill statements since 2010.
Harare Residents Trust said the it conducted a Needs Assessment meeting in Norton, Maridale.
"A needs assessment is a process used by the HRT to record how services are supplied and accessible to a resident from the council and service providers for instances water provision, health services, security, environment, transportation, representation and so forth," said the trust. "This information will shape the programming of the institution and follow up with relevant service providers on issues raised."
The trust said residents reported that the Norton City Council is not giving residents bill statements since 2010.
"The Council charges residents $5 to print a statement so most residents are told their statements by mouth. Residents were issued final demand letters from Paul Mangwana," said the trust.
"Norton residents reported that it is almost 20 years without Municipal water. In Maridale suburb residents confirmed that they only have one borehole of which everyone depends on that borehole. They also said they have dug wells on their yards but the water is not healthy because they have both septic tanks and wells on a 150 square meter piece of land."
The trust said residents in Maridale do not have a sewer drainage system.
"Stands in Maridale are small to have both a septic tank and a well on the small space. They reported that the Norton City Council is not coming to empty the septic tanks," the trust said.
"There is no Public Clinic in the suburb of Maridale residents survive on one Clinic in Katanga. One Hospital covers residents from Norton, Mhondoro and Zvimba of which nurses are under staffed people wait long queues to get treatment. Ward 12 Councilor Pretty Kurera does not even conduct feedback meetings residents do not know where their 10% refund is going. Only to mention a few of the service delivery issues being faced by Norton, Maridale Residents we noticed that the resident's rights are being violated by Council officials."
Harare Residents Trust said the it conducted a Needs Assessment meeting in Norton, Maridale.
"A needs assessment is a process used by the HRT to record how services are supplied and accessible to a resident from the council and service providers for instances water provision, health services, security, environment, transportation, representation and so forth," said the trust. "This information will shape the programming of the institution and follow up with relevant service providers on issues raised."
The trust said residents reported that the Norton City Council is not giving residents bill statements since 2010.
"Norton residents reported that it is almost 20 years without Municipal water. In Maridale suburb residents confirmed that they only have one borehole of which everyone depends on that borehole. They also said they have dug wells on their yards but the water is not healthy because they have both septic tanks and wells on a 150 square meter piece of land."
The trust said residents in Maridale do not have a sewer drainage system.
"Stands in Maridale are small to have both a septic tank and a well on the small space. They reported that the Norton City Council is not coming to empty the septic tanks," the trust said.
"There is no Public Clinic in the suburb of Maridale residents survive on one Clinic in Katanga. One Hospital covers residents from Norton, Mhondoro and Zvimba of which nurses are under staffed people wait long queues to get treatment. Ward 12 Councilor Pretty Kurera does not even conduct feedback meetings residents do not know where their 10% refund is going. Only to mention a few of the service delivery issues being faced by Norton, Maridale Residents we noticed that the resident's rights are being violated by Council officials."
Source - Byo24News
