Business / Companies
Econet, association head for clash
02 Apr 2014 at 06:20hrs | Views
The Mobile Money Transfer Agents Association of Zimbabwe and Econet are heading for a possible clash over the latter's recent directive that each of its agent should register at least 5 new customers per day as per their contract.
The association, however, advised its members yesterday to disregard the directive as it had been superseded by the Reserve Bank of Zimbabwe ruling last month that there is no mobile service company that should have exclusive contracts with agents.
Econet Zimbabwe sent messages to all its EcoCash agents informing them of the requirement.
The association's co-ordinator Francis Chinjekure said the requirement by Econet is ill advised since mobile money business has become highly saturated for the said provider such that it is very difficult to sign on new customers.
He added that even registering one customer per day was now very difficult considering there were more than 8 000 agents countrywide.
Chinjekure said the biggest concern is that there is no "real incentive" for agents to register new customers.
The association, however, advised its members yesterday to disregard the directive as it had been superseded by the Reserve Bank of Zimbabwe ruling last month that there is no mobile service company that should have exclusive contracts with agents.
Econet Zimbabwe sent messages to all its EcoCash agents informing them of the requirement.
He added that even registering one customer per day was now very difficult considering there were more than 8 000 agents countrywide.
Chinjekure said the biggest concern is that there is no "real incentive" for agents to register new customers.
Source - The Herald
