Zimbabwe has potential to build call centres to attract $100 million in FDI

CCAZ says Zimbabwe has the potential to build a call centre industry contributing $100 million in foreign direct investment (FDI).

This comes after the call centre industry is on a rebound to the current 3 900 call workers from 2 794 over the two years ago.

A close source to the development of the government's National Call Centre said FDI contribution also comes with potential job increases. Development of the national call centre is ongoing.

The call centre is expected to attract FDI through the contracting of the operations and responsibilities of a specific business process to a third party service provider.