News / National
Econet Zimbabwe denies data breach claims, initiates investigations
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Econet Wireless Zimbabwe has responded to allegations of a massive data breach after a social media post surfaced on Tuesday, February 4, 2025, claiming that a threat actor was selling a subscriber list containing 852,791 customer records. The post, first made on X (formerly Twitter), caused widespread concern among customers over the potential exposure of sensitive data.
In a statement issued by the company, Econet denied any breach of its systems, saying internal investigations had found no evidence of unauthorized access to sensitive customer data.
"Our internal investigations, which started immediately on the day the allegations were made, have detected no breach on our systems that would lead to unauthorized access to sensitive customer data, that is not already in the public domain or accessible through third parties," the company stated.
Econet emphasized its commitment to customer security, noting that it takes such allegations very seriously. "The moment the allegations were first reported, we activated our incident management processes, working alongside international cybersecurity experts, and have been monitoring our systems 24/7 to ensure heightened security of our business systems and the privacy of our customers' sensitive data."
The company also confirmed that it had informed regulators and relevant authorities about the incident and is working closely with them as investigations continue.
While Econet dismissed the likelihood of a breach, it did not address concerns raised by customers who have reported receiving suspicious messages from unknown numbers in recent weeks. These reports have fueled speculation about the origin of the alleged data leak and whether third-party systems linked to Econet could be compromised.
Econet customers have been urged to remain cautious and to report any suspicious activity or messages. The company has not provided further details about the ongoing investigation or measures being taken to reassure its subscribers.
As cybersecurity concerns continue to grow globally, Econet's handling of the allegations will likely be closely watched by regulators, customers, and industry observers.
In a statement issued by the company, Econet denied any breach of its systems, saying internal investigations had found no evidence of unauthorized access to sensitive customer data.
"Our internal investigations, which started immediately on the day the allegations were made, have detected no breach on our systems that would lead to unauthorized access to sensitive customer data, that is not already in the public domain or accessible through third parties," the company stated.
Econet emphasized its commitment to customer security, noting that it takes such allegations very seriously. "The moment the allegations were first reported, we activated our incident management processes, working alongside international cybersecurity experts, and have been monitoring our systems 24/7 to ensure heightened security of our business systems and the privacy of our customers' sensitive data."
The company also confirmed that it had informed regulators and relevant authorities about the incident and is working closely with them as investigations continue.
While Econet dismissed the likelihood of a breach, it did not address concerns raised by customers who have reported receiving suspicious messages from unknown numbers in recent weeks. These reports have fueled speculation about the origin of the alleged data leak and whether third-party systems linked to Econet could be compromised.
Econet customers have been urged to remain cautious and to report any suspicious activity or messages. The company has not provided further details about the ongoing investigation or measures being taken to reassure its subscribers.
As cybersecurity concerns continue to grow globally, Econet's handling of the allegations will likely be closely watched by regulators, customers, and industry observers.
Source - byo24news
