Opinion / WhatsApp Updates
'Zesa Customer Service Nightmare'
17 Nov 2014 at 15:16hrs | Views
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3:40pm, Nov 17 - +263 7* *** ****: Zesa Customer Service Nightmare.
3:47pm, Nov 17 - Bulawayo24News: What have they done?
3:50pm, Nov 17 - +263 7* *** ****: Am absolutely dismayed by the conduct of Zesa staff when it comes to dealing with faults. After the rains on Saturday we lost power in Lobengula west. Some houses hve power some don't. We phoned ZESA on the following numbers they give for faults 09 290603, 0712615127-8 & they was no response on Saturday. On Sunday went to report @Byo Power Station.
The response was we will attend. On Monday morning went again to be told the same story. As we speak now we still don't hve power. Its so disheartening that they don't even bother to communicate with affected consumers, they are nowhere to be seen near the afffected area. we are now throwing away food from the fridges. The weather is a bit chilly & the rains over the wknd left most firewood wet.
4:06pm, Nov 17 - +263 7* *** ****: Finally they just answered & the response given " we might attend to you tomorrow"
3:40pm, Nov 17 - +263 7* *** ****: Zesa Customer Service Nightmare.
3:50pm, Nov 17 - +263 7* *** ****: Am absolutely dismayed by the conduct of Zesa staff when it comes to dealing with faults. After the rains on Saturday we lost power in Lobengula west. Some houses hve power some don't. We phoned ZESA on the following numbers they give for faults 09 290603, 0712615127-8 & they was no response on Saturday. On Sunday went to report @Byo Power Station.
The response was we will attend. On Monday morning went again to be told the same story. As we speak now we still don't hve power. Its so disheartening that they don't even bother to communicate with affected consumers, they are nowhere to be seen near the afffected area. we are now throwing away food from the fridges. The weather is a bit chilly & the rains over the wknd left most firewood wet.
4:06pm, Nov 17 - +263 7* *** ****: Finally they just answered & the response given " we might attend to you tomorrow"
Source - Byo24News via WhatsApp
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