Search / Customer-centric
Why ACKO Drive is India's Most Trusted Car-Buying Platform
With multiple car-buying platforms, finding a service that combines convenience, transparency, and trust can be challenging. Enter the online platform ACKO Drive, designed to make the entire process s...Published: 24 Dec 2024 at 12:06hrs | 61 | by Staff Reporter
FBC Bank introduces 24/7 deposit-taking ATMs in Zimbabwe
FBC Bank has unveiled a 'groundbreaking' service in Zimbabwe with the launch of Deposit-Taking ATMs, enabling customers to deposit cash into their individual accounts or FBC Mastercard Prepaid cards a...Published: 17 Dec 2024 at 15:23hrs | 1022 | by Staff reporter
NetOne rewards customers with 'Trolley Dash' Holiday Campaign
In a festive move to celebrate the holiday season, OneMoney, a NetOne product, has again unveiled its yearly exciting promotion called "Trolley Dash" that aims to reward customers for their digital tr...Published: 14 Dec 2024 at 10:14hrs | 309 | by Simbarashe Sithole
NetOne Launches Festive 'Recharge and Win Christmas Promotion'
Leading telecommunications service provider NetOne has unveiled the 'NetOne Recharge and Win Christmas Promotion', blending festive cheer with loyalty rewards to delight its customers this holiday sea...Published: 04 Dec 2024 at 06:41hrs | 81 | by Staff reporter
EcoCash Holdings posts strong profit growth in half-year results
EcoCash Holdings Zimbabwe Limited has posted impressive results for the half-year ending August 31, 2024, highlighting the resilience of its business model and the effectiveness of its strategic initi...Published: 21 Nov 2024 at 06:21hrs | 33 | by Staff reporter
Building a formidable business amid economic downturns
Businesses face declines in sales and profits during economic downturns. While some businesses during this period fail, some do not only thrive but instead become more formidable. Many of the ...Published: 29 Aug 2024 at 16:01hrs | 161 | by Staff Reporter
NetOne doubles data traffic
NetOne, a leading telecommunications company, has recently made headlines with a remarkable 93.99% surge in data traffic. This was revealed by the first quarter report by the Postal and Telecommunicat...Published: 20 Jul 2024 at 21:32hrs | 2216 | by Paul Ndou
TX Money Transfer vow to end 'hidden costs' in remittance market
Bard Santner, a prominent financial services firm specializing in asset management, corporate finance, and wealth management, has launched TX Money Transfer, a new remittance platform aimed at revolut...Published: 11 Jul 2024 at 07:30hrs | 12 | by Staff reporter
Willowvale to start assembling vehicles in Zimbabwe
WILLOWVALE Motor Industries will in August resume assembling vehicles after a hiatus of more than five years as the subsidiary of the Industrial Development Corporation of Zimbabwe (IDCZ) returns to i...Published: 03 Apr 2023 at 06:20hrs | 2 | by Staff reporter
Shot in the arm for people with albinism
Stanbic Bank has lived up to its reputation as a community-centric institution by donating ZW$24. 7 million worth of sun protection products to the Albino Charity Organisation of Zimbabwe (ALCOZ). ...Published: 02 Sep 2022 at 06:44hrs | 2 | by Staff reporter
ZB rebrands
ZB Financial Holdings has embarked on a major rebranding exercise, which will see the group adopting a new model that will centralise operations within branches as it moves to be customer-centric and ...Published: 15 Jun 2022 at 07:27hrs | 2 | by Staff reporter
RBZ initiates think tank to assess banking products
THE Reserve Bank of Zimbabwe (RBZ) has created a think tank to examine new banking products and innovations prior to their launch, to assess their viability.The revelation came a day after the...Published: 25 Apr 2022 at 09:01hrs | 2 | by Staff reporter
Air Zimbabwe ready to rejoin IATA
NATIONAL airline, Air Zimbabwe, expects to rejoin the International Air Transport Association (IATA) within the next three months, which will enhance the company's prospects to expand its internationa...Published: 14 Mar 2022 at 05:28hrs | 2 | by Staff reporter
Air Zimbabwe ready to rejoin IATA, leases long-haul fleet
NATIONAL airline, Air Zimbabwe, expects to rejoin the International Air Transport Association (IATA) within the next three months, which will enhance the company's prospects to expand international ro...Published: 13 Mar 2022 at 08:05hrs | 2 | by Staff reporter
Econet unveils $50m Christmas promotion
ECONET Wireless Zimbabwe has unveiled a $50 million Christmas promotion that will see lucky customers walking away with various prizes, including eight residential stands.The country's largest...Published: 14 Dec 2021 at 22:48hrs | 9 | by Staff reporter
EcoCash, Steward Bank savings product suspended
CASSAVA Smartech subsidiaries EcoCash and Steward Bank have announced temporary suspension of their "EcoCash$ave" product to allow for its migration to a new platform while they repackage and improve ...Published: 12 Mar 2021 at 13:24hrs | 11 | by Staff reporter
Stanbic Bank to step up COVID-19 mitigation measures through digitisation
Leading financial services institution, Stanbic Bank, is banking on its top-notch innovative mobile and internet platforms to ensure its clients are well served throughout the 30-day lockdown....Published: 08 Jan 2021 at 11:33hrs | 11 | by Staff reporter
Stanbic launches contactless debit cards and POS machines
Leading financial services institution, Stanbic Bank is set to launch contactless debit cards and POS machines as the institution pushes ahead with its highly innovative technology advancement approac...Published: 09 Sep 2020 at 10:13hrs | 1 | by Staff reporter
OneMoney debit card use rises
NetOne's mobile money platform, OneMoney, recorded a 32,7 percent increase in subscribers to 241 566 in the fourth quarter to December 31, 2018 from 181 990 in the previous quarter, latest data show. ...Published: 21 Mar 2019 at 09:49hrs | 3 | by Staff reporter
NetOne outpaces competitors, active subscriber base balloons
STATE-OWNED mobile phone company NetOne recorded a massive growth in active mobile subscriptions in the fourth quarter of 2018, while its two rivals, Telecel and Econet, reported a marginal increase o...Published: 20 Mar 2019 at 18:47hrs | 11 | by Ndou Paul
OneMoney subscribers get free school fees
Lucky subscribers of NetOne's mobile money service, OneMoney, have been paid back the money they used to pay school fees through the service, as part of a promotion being run by the mobile network ope...Published: 14 May 2018 at 14:35hrs | 3 | by Staff reporter
What South Africans can expect under the christmass tree this year
Cape Town - While most businesses are still gearing up for the festive rush, the container trade industry - driven largely by the early preparation of big retailers - experiences the Christmas rush mo...Published: 20 Dec 2017 at 07:17hrs | 1 | by Agencies
NetOne pledges lower charges
NetOne has pledged to offer cheaper mobile money transfers as competition in the sector grows.Speaking at the launch of the NetOne mobile money service, OneMoney in Harare last week, the mobil...Published: 29 Oct 2017 at 07:19hrs | 1 | by Staff reporter
Customer Experience and Service Delivery Symposium on cards
Zim's services delivery under spotlight as the The Zimbabwe Customer Experience and Service Delivery Symposium is set. The Chartered Institute of Customer Management (CICM) in partnership with Contact...Published: 22 Aug 2017 at 12:00hrs | 1 | by Agencies
Telecel here to stay, says CEO
Ladies and Gentlemen; good eveningIt gives me great pleasure to welcome so many distinguished guests to the Telecel cocktail. First and foremost, I would like to thank the Honourable Min...Published: 17 May 2017 at 20:18hrs | 1 | by Staff Reporter
NetOne adds 36 000 new subscribers in 4 days
STATE-OWNED mobile phone network, NetOne, added over 36 000 new subscribers inside four days after Econet Wireless Zimbabwe increased its data tariffs, forcing the industry regulator to intervene....Published: 26 Jan 2017 at 06:20hrs | 1 | by Staff reporter
Telecel hauls three awards at Service Excellence Awards ceremony
Telecel Zimbabwe has won three awards during the recent Contact Centre Association of Zimbabwe, CCAZ, Service Excellence Awards, the awards were for 1st prize Customer Service Executive of the Year, 1...Published: 03 Nov 2015 at 14:06hrs | 2 | by Staff Reporter
Powertel unveils new dynamic brand
POWERTEL has unveiled a new dynamic brand to celebrate achievements around product quality, capacity and better customer care facilities.The new dynamic Powertel brand with a new corporate...Published: 05 Nov 2014 at 06:31hrs | 1 | by Business Reporter
Delivering customer service excellence key to success in the service industry, says DHL
How often does a service company truly exceed expectations? CAPE TOWN - How often does a service company truly exceed expectations...Published: 10 Jul 2014 at 13:22hrs | 1 | by Business Reporter
POSB launches funeral cover
The People's Own Savings Bank has unveiled a funeral assurance product called the POSB Funeral Cash Plan that is designed to help clients with cash payouts in times of bereavement.In a statem...Published: 07 Oct 2013 at 04:28hrs | 1 | by Business Reporter
Cash strapped AirZim hunts for new boss
CASH-STRAPPED Air Zimbabwe has begun the hunt for a managing director to spearhead the turnaround of the airline.Until now, acting chief executive officer Innocent Mavhunga has been steering ...Published: 15 Mar 2013 at 06:00hrs | 1 | by Business Reporter
Telecel offers contract packages with bonus benefits
Telecel has introduced a new fixed payment platform and is offering existing and potential customers new attractive fixed payment contract packages that allow unlimited local calls and bonus text ...Published: 20 Feb 2013 at 08:46hrs | 1 | by Staff Reporter
Potraz forces mobile firms to share infrastructure
THE Postal and Telecommunications Regulatory Authority of Zimbabwe has made it compulsory for the mobile network providers to share infrastructure as a prerequisite of the renewal of their operating l...Published: 16 Aug 2012 at 06:12hrs | 12 | by CAJ News.
Load More Stories
