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TelOne struggles to attract investment
TelOne (Private) Limited is facing significant challenges in securing fresh capital for vital infrastructure expansion projects, as legacy debts inherited from the defunct Posts and Telecommunications...Published: 03 Jul 2025 at 12:29hrs | 125 | by Staff reporter
Stanbic named best banking brand in Zimbabwe
Stanbic Bank Zimbabwe has been named the Best Banking Brand in Zimbabwe by the internationally acclaimed Global Brands Magazine, further cementing its reputation as a leader in the financial services ...Published: 05 Jun 2025 at 11:35hrs | 147 | by Staff reporter
Hwange Power Station breaches 1 000MW output
Consumers across Zimbabwe have expressed their satisfaction with the recent improvement in power supply, attributed to the successful completion of maintenance works at the Hwange Power Station. The f...Published: 30 Jan 2025 at 06:52hrs | 3151 | by Staff reporter
ILO supports Bulawayo entrepreneurs
The International Labour Organisation (ILO), in collaboration with Dial Honour Consultancy, is set to assist start-up entrepreneurs in Bulawayo with a training workshop aimed at improving financial ma...Published: 29 Jan 2025 at 08:46hrs | 118 | by Staff reporter
How AI Personalization is Transforming Customer Engagement
Personalization is essential for establishing a connection with clients in the fast-paced digital world of today. People demand experiences that are personalized and seem meaningful to them; generic i...Published: 20 Jan 2025 at 11:16hrs | 417 | by Staff Reporter
Why ACKO Drive is India's Most Trusted Car-Buying Platform
With multiple car-buying platforms, finding a service that combines convenience, transparency, and trust can be challenging. Enter the online platform ACKO Drive, designed to make the entire process s...Published: 24 Dec 2024 at 12:06hrs | 108 | by Staff Reporter
Stanbic named best ovderall bank 2024
Harare, 17 December 2024 - Stanbic Bank Zimbabwe has been named the overall best performing bank at the Banks and Banking Survey Awards 2024 sponsored by First Capital Bank. Stanbic Bank has n...Published: 17 Dec 2024 at 09:15hrs | 472 | by Agencies
Air Zimbabwe to expand routes and boost fleet in 2025
Air Zimbabwe has announced plans to expand and relaunch its domestic and international routes in 2025, signaling a renewed commitment to growth as the airline anticipates the acquisition of additional...Published: 30 Nov 2024 at 12:50hrs | 530 | by Staff reporter
GWM Tanks invade Zimbabwe
AS Zimbabwe's automotive landscape continues to evolve, the vehicle that has captured my attention, as well as that of driving enthusiasts, is the GWM Tank 500. It has invaded Zimbabwe, courtesy of Zi...Published: 16 Aug 2024 at 13:31hrs | 10492 | by Andrew Muzamhindo
Zimbabweans' appetite for imports remains high
Zimbabweans still prefer imported goods despite increased production by local producers because most of the products are substandard, it has emerged.For years, the local market has been domina...Published: 31 Dec 2023 at 12:56hrs | 13 | by Staff reporter
Inadequate milk supplies worry Dairibord
MILK processing giant Dairibord Holdings Limited (DHL) this week raised concerns over a demand-supply gap in its products due to inadequate milk supply, giving rise to arbitrage opportunities....Published: 07 Jul 2023 at 07:52hrs | 11 | by Staff reporter
In what ways can you use data to benefit your company?
Amazingly, today's technology allows us to collect massive amounts of data; however, a significant portion of that data is now being gathered before anyone answers the question, "What do we want to do...Published: 27 Feb 2023 at 12:44hrs | 28 | by Staff Reporter
Econet subscriber base hits 14,9 million
LEADING telecommunications services provider, Econet Wireless Zimbabwe (EWZ) says its customer subscriber base has hit 14,9 million to become a "pace setter" in the industry.The latest fig...Published: 28 Aug 2022 at 08:20hrs | 13 | by Staff reporter
Current digital banking trends in the US
Due to the pandemic, most industries across the globe have been forced to adapt and transform ways of doing business. Digitization has arguably been the most important tool for this, due to social dis...Published: 06 Oct 2021 at 12:23hrs | 28 | by Staff Writer
10 Insurance technology trends for 2022
Technology and the insurance sector go hand-in-hand. According to a recent survey by Accenture, insura...Published: 06 Oct 2021 at 12:15hrs | 33 | by Staff Reporter
Lockdown internet demand boosts TelOne
STATE-OWNED telecoms operator TelOne last year realised inflation-adjusted revenue growth of 147% to ZW$4.7 billion compared to the corresponding period in 2019 due to an upsurge in the demand for bro...Published: 03 Jul 2021 at 21:31hrs | | by Staff reporter
How your business can benefit from OCR technology
Optical Character Recognition or Optical Character Reader is the electronic and mechanical conversion of the image typed into machine-encoded text. OCR is a field of research in pattern recogn...Published: 27 Feb 2021 at 09:03hrs | 46 | by Staff Writer
Online casino business model: How does it work?
Gambling is a lucrative venture, and online casinos' introduction seems to have made it even better. To be a successful gambler, or casino operator, understanding the business model is the first step....Published: 18 Feb 2021 at 13:02hrs | 4 | by Staff Writer
Mnangagwa ties down permanent secretaries to performance
Permanent secretaries of Government ministries yesterday signed performance contracts for next year, the start of a new system where those managing the public service are now expected to perform to de...Published: 19 Dec 2020 at 05:38hrs | | by Staff reporter
VAYA and Thumela eKhaya unveil on-demand grocery delivery service
VAYA Technology Limited (VAYA) has partnered with South Africa based e-commerce firm Thumela eKhaya to facilitate the delivery of groceries bought in from the diaspora to Zimbabwe. Mr Peterson...Published: 15 Oct 2020 at 16:25hrs | 3 | by Agencies
Unpacking the MDC RELOAD document
Many people had high hopes that since Mugabe no longer there, probably Mnangagwa will change the economy of Zimbabwe, people will get jobs, industries will open, a strong Zimbabwe dollar will return, ...Published: 17 Jul 2019 at 14:27hrs | 2 | by Etiwel Mutero
Why your managers should be like coaches (Not Bosses)
Every business aims to constructively engage, develop and retain the most talented employees. This specific strategy is not merely about developing the person's specific skills but more so about impro...Published: 04 Apr 2019 at 22:11hrs | 1 | by Staff Writer
Selborne Hotel in massive upgrade
THE Selborne Hotel, one of Bulawayo's oldest accommodation facilities, has embarked on a massive upgrade of its infrastructure in anticipation of increased business and attracting more clients. ...Published: 20 Sep 2018 at 06:22hrs | 1 | by Staff reporter
Top entrepreneurs, firms talk service innovation
A CUSTOMER service symposium held last week attracted Zimbabwe's top entrepreneurs and firms, including quoted companies who gathered in Harare to explore strategies on how the country could catch up ...Published: 17 Sep 2018 at 07:03hrs | | by Staff reporter
Cops intensify investigations into car dealer's operations
Police have intensified investigations into a case in which more than 50 people in and around Harare lost thousands of dollars to a car dealer who allegedly fooled them that he could facilitate the im...Published: 25 Jun 2018 at 07:20hrs | 2 | by Staff reporter
Car dealer swindles over 50 people of cash
MORE than 50 people in and around Harare have lost thousands of dollars to a car dealer who allegedly made them believe that he could facilitate the importation of vehicles from Japan and other countr...Published: 21 Jun 2018 at 06:55hrs | 2 | by Staff reporter
Barclays Zimbabwe to operate under dual brand by October
BARCLAYS Bank of Zimbabwe is reportedly going to start operating under a dual brand by October 2018. This follows its acquisition by FMB Malawi in 2017 (last year).According to The Source,...Published: 04 Jun 2018 at 07:09hrs | | by Staff Reporter
Aren't we just proud of Air Zimbabwe's safety record
IF Air Zimbabwe (AirZim) really, really was serious about marketing itself well, it would make enough money to buy more planes and pay workers, including those it surreptitiously fired.Now tha...Published: 02 Jun 2018 at 15:46hrs | 2 | by Lenox Lizwi Mhlanga
fastjet maintains punctuality in Q1
Low cost carrier, fastjet, ended the first quarter of 2018 with an on-time performance of 90% across its network, underlining its reliability and punctuality.The airline operates in Tanzania, ...Published: 03 May 2018 at 07:03hrs | | by Staff rpeorter
Police conducting refresher courses
The Zimbabwe Republic Police (ZRP) is still conducting refresher, developmental and induction courses so that its members remain up to date with dynamic policing.Although no statistics could b...Published: 15 Feb 2018 at 05:47hrs | 2 | by Staff rep9orter
Air Zimbabwe set to get new planes
THE Ministry of Transport and Infrastructural Development plans to buy three Embraer ERJ145 aircraft for Air Zimbabwe at a cost of US$6 million and lease two other similar aircraft which will ply rout...Published: 12 Jan 2018 at 06:12hrs | 2 | by Staff reporter
Cops banned from owning transport businesses
The Zimbabwe Republic Police (ZRP) has declared that police officers should not be involved in the transport business as part of measures to end corruption and restore public confidence in the force, ...Published: 25 Dec 2017 at 00:50hrs | | by Staff Reporter
Zimbabwe police promises professionalism and respect
The Zimbabwe Republic Police has today made a commitment that they will heed concerns raised by the public regarding the police force's traffic enforcement methods.Addressing senior police off...Published: 20 Dec 2017 at 22:52hrs | | by Staff Reporter
The Cape to Cairo Vision: CICM's Service Excellence Awards
After just five short years, the Chartered Institute of Customer Management (CICM)'s Service Excellence Awards have firmly established themselves as an important initiative in the Sub-Saharan African ...Published: 26 Oct 2017 at 07:40hrs | | by Customer Writer
Zimbabwe Customer Satisfaction Index launched
THE Chartered Institute of Customer Management (CICM) has launched Zimbabwe's first of its kind Customer Satisfaction Index. An Executive Breakfast meeting has been penciled for the 4th of Oct...Published: 22 Sep 2017 at 13:52hrs | | by Agencies
Customer Experience and Service Delivery Symposium on cards
Zim's services delivery under spotlight as the The Zimbabwe Customer Experience and Service Delivery Symposium is set. The Chartered Institute of Customer Management (CICM) in partnership with Contact...Published: 22 Aug 2017 at 12:00hrs | 1 | by Agencies
Outsourcing your payroll lets you focus on growth and strategy
As a business builder or the manager of an enterprise in Africa, you face a complex regulatory and tax environment as well as ever-stricter enforcement of the rules by your government and tax authorit...Published: 21 Dec 2016 at 08:08hrs | | by Anton van Heerden
Zim set tone for the 2016 customer service week celebrations
Customer Service Week (CSW) celebrations have been running since the late 1980s. In the United States of America, the US Congress proclaimed the Customer Service Week a nationally recognised event in ...Published: 17 Sep 2016 at 16:38hrs | 1 | by Rinos Mautsa
Emirates SkyCargo launches new protection solution for temperature-sensitive cargo
Montreux, Switzerland and Dubai, U.A.E. - Emirates SkyCargo, the cargo division of Emirates Airline, has launched a next-generation version of its innovative protection product for valuable temperatur...Published: 19 Apr 2016 at 09:20hrs | 1 | by Agencies
Zimbabwe moves in to bar importation of sub-standard goods
ZIMBABWE will from next month start implementing the Consignment Based Conformity Assessment (CBCA) programme that will bar the importation of sub-standard products into the country.Addressing...Published: 21 Feb 2016 at 07:20hrs | | by Dumisani Nsingo
HR investment on the strategic agenda for African business
African businesses are taking the imperative of strategic human resources (HR) management seriously as they begin to compete on the global stage as well as strive to address growing regulatory and leg...Published: 18 Feb 2015 at 08:31hrs | | by Gerhard Hartman
Zimbabwean banks ignoring social media at their own peril
IN EUROPE and America, right now, bankers are the people everyone wants to hate. These so-called masters of the universe drew the ire of the public as their ‘voodoo' banking practises saw them thro...Published: 18 Jan 2015 at 15:06hrs | | by Perry Munzwembiri
Dear Highlanders 'Bosso' FC players and management
Dear Highlanders FC players,I am writing with regard to my absolute astonishment and disbelief as to the sheer magnitude of your complete lack of talent and failure to carry out the job for w...Published: 25 Nov 2014 at 12:18hrs | 1 | by Very disillusioned Mantengwane
Apple sued over missing text messages
Apple Inc was ordered to face a U.S. federal lawsuit claiming it failed to tell consumers that its messaging system would block them from receiving text messages if they switched to Android-based sma...Published: 12 Nov 2014 at 07:22hrs | 22 | by Staff Reporter
Delivering customer service excellence key to success in the service industry, says DHL
How often does a service company truly exceed expectations? CAPE TOWN - How often does a service company truly exceed expectations...Published: 10 Jul 2014 at 13:22hrs | 1 | by Business Reporter
Older computer systems are not able to satisfy the demands of the - Oracle
The average age of enterprise software is 20 years old, built in the early 1990's before even the Internet came into common use EL JADIDA, Morocco, April 29, 2014/ -- Businesses and ...Published: 29 Apr 2014 at 10:57hrs | 24 | by Tech Reporter
Dear Players of Dynamos FC
'I am writing with regard to my absolute astonishment and disbelief as to the sheer magnitude of your complete lack of talent and failure to carry out the job for which you are paid to do. I am not a...Published: 14 Nov 2013 at 17:41hrs | 1 | by Zora Butter
New Telecel promo rewards suspended subscribers for reactivating lines
Telecel has introduced yet another promotion, the Sim Card Reactivation promo which gives suspended subscribers a total of $20 in bonuses for reactivating their dormant lines.The promotion...Published: 05 Jul 2013 at 04:40hrs | | by Mike Hamilton
Zinara wins international award
The Zimbabwe National Road Administration has won an international award for business excellence and high quality performance as well as best customer satisfaction.The award, given in Rome on...Published: 02 Jul 2013 at 22:51hrs | 1 | by Staff Reporter
GM Committed to Providing Excellent Technical Support to Customers in Sub-Saharan Africa
Training of Dealer technicians and fine-tuned processes for faster results - creating customers for life in Sub-Saharan Africa markets. General Mo...Published: 20 Jun 2013 at 09:58hrs | | by Ndou Paul
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