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Council ropes in Mnangagwa
Amid escalating losses and allegations of deep-rooted corruption, Harare City Council has turned to President Emmerson Mnangagwa's office to intervene in the stalled acquisition of a critical Enterpri...Published: 8 hrs ago | 203 | by Staff reporter
MP raises alarm over Kwekwe Council's 'exorbitant' rates
Member of Parliament for Mbizo Constituency, Corban Madzivanyika, has raised alarm over what he described as exorbitant municipal rates being charged by Kwekwe City Council, saying the current billing...Published: 07 Jul 2025 at 11:36hrs | 132 | by Staff reporter
Bulawayo dam deal will leave ratepayers drowning in bills
A $126 million plan to construct the Glass Block Dam in the Umzingwane catchment area could finally provide relief for Bulawayo's persistent water shortages. However, the project's private financing m...Published: 21 Jun 2025 at 09:49hrs | 340 | by Staff reporter
MTN hacked
The MTN Group has announced a significant cybersecurity incident that has led to unauthorised access to the personal information of some customers across various markets.The telecommunications...Published: 25 Apr 2025 at 07:48hrs | 659 | by Staff reporter
Bulawayo turns to researchers for solutions to water crisis
The City of Bulawayo is intensifying its efforts to address persistent water shortages by embracing research-led strategies in collaboration with local academic institutions and experts. The drive was...Published: 10 Apr 2025 at 09:04hrs | 321 | by Staff reporter
Bulawayo councillor opposes water privatisation
A Bulawayo city councillor has urged the municipality to retain full control of the proposed water utility, arguing that local ownership is the best approach for managing the city's water supply....Published: 01 Apr 2025 at 15:05hrs | 354 | by Staff reporter
Harare world class city status dream vanishes
A decade ago, our publication ran a story titled "Vision 2025: Will Harare make it?"—a question that remains just as pertinent today with only a day left to achieve the ambitious goals set for the c...Published: 31 Dec 2024 at 13:38hrs | 253 | by Staff reporter
Harare City Council loses US$70m per year
The Harare City Council could be losing over US$70 million annually in uncollected revenue due to the absence of a modern Enterprise Resource Planning (ERP) financial system, according to suspended to...Published: 30 Nov 2024 at 12:51hrs | 338 | by Staff reporter
Vendors oppose city's planned levy
The Harare City Council's proposed 2025 budget has sparked resistance from vendors over the inclusion of new levies for street lighting and emergency services. These charges are aimed at addressing th...Published: 26 Nov 2024 at 08:05hrs | 96 | by Staff reporter
Harare council fails to account for 100,000 houses
Harare Mayor Councillor Jacob Mafume has disclosed that the city is failing to collect rates from over 100,000 households due to an inefficient accounting system, further exacerbated by a growing numb...Published: 20 Nov 2024 at 06:48hrs | 198 | by Staff reporter
Council in US$2,1m billing system storm
The Harare City Council recently bypassed a locally-developed enterprise resource planning (ERP) system, opting instead to pay US$2.1 million to a foreign vendor, prompting public criticism. The rejec...Published: 11 Nov 2024 at 07:02hrs | 154 | by Staff reporter
Bulawayo residents voice concerns over high water bills
Bulawayo residents are growing increasingly frustrated over skyrocketing water bills, raising concerns about the accuracy of the City Council's billing system. During a recent Council meeting, council...Published: 21 Oct 2024 at 07:43hrs | 260 | by Staff reporter
Harare council can't account for US$100m
The City of Harare is in turmoil as investigations reveal a failure to account for over US$100 million, raising alarming questions about potential misappropriation and grand theft of council resources...Published: 06 Oct 2024 at 10:13hrs | 481 | by Staff reporter
Bubi villagers petition Masuka, Zinwa over bills
Villagers in Bubi, Matabeleland North, have raised concerns with Lands, Agriculture, Fisheries, Water and Rural Resettlement Minister Anxious Masuka and the Zimbabwe National Water Authority (Zin...Published: 08 Sep 2024 at 09:55hrs | 59 | by Staff reporter
Mnangagwa's muppets refuse to declare Bulawayo a water disaster area
The Emmerson Mnangagwa led Zanu-PF government has refused to declare Bulawayo a water disaster area, attributing the city's water crisis to mismanagement by local authorities rather than a national em...Published: 05 Sep 2024 at 15:17hrs | 854 | by Staff reporter
BCC warns against connecting private water sources to city system
Bulawayo City Council (BCC) has cautioned residents not to connect water tanks and boreholes to the council system as it may be difficult to trace water contamination. This comes as the local ...Published: 10 Jun 2024 at 14:23hrs | 11 | by Staff reporter
Zesa disconnects Bulawayo tower lights
The power utility Zesa has deactivated the Bulawayo tower lights from postpaid metering as part of its transition to a prepaid model. Concerns arise among residents fearing potential blackouts in many...Published: 28 May 2024 at 09:44hrs | 21 | by Staff reporter
Mnangagwa, elected officials renege on election pledge
PRESIDENT Emmerson Mnangagwa together with hundreds of elected officials have reneged on their pledge to enhance the provision of basic amenities to the public, a few months after they were voted into...Published: 04 Mar 2024 at 04:44hrs | 2 | by Staff reporter
No property worth US$250 000 in Bulawayo
THE Bulawayo City Council (BCC) has declared that there is no single property within the city that meets the threshold for the recently introduced wealth tax, at least according to their records....Published: 25 Feb 2024 at 07:17hrs | 5 | by Staff reporter
University, students
Great Zimbabwe University's auto billing system has come under criticism from students and parents who claim that the system is charging off-campus students for using the institution's accommodation f...Published: 31 Oct 2023 at 05:50hrs | 2 | by Staff reporter
Bulawayo residents list demands to incoming CCC councillors
BULAWAYO residents have compiled a list of demands that they want incoming councillors Citizens Coalition for Change (CCC) to address when they are sworn in.The CCC swept all council and parli...Published: 03 Sep 2023 at 21:21hrs | 1 | by Staff reporter
Mnangagwa misses out as Beitbridge renames suburbs, streets
BEITBRIDGE Municipality has completed the process of renaming streets, suburbs and business centres in line with its modernisation drive.The exercise which involved the consultation of residents a...Published: 18 Jul 2023 at 06:19hrs | 3 | by Staff reporter
Bulawayo motorists ignore parking boycott
BULAWAYO motorists have ignored calls to boycott parking in the central business district (CBD) in protest against Trendy Tree Investments (TTI)'s alleged exorbitant parking fees.The Bulawayo ...Published: 15 Jun 2023 at 07:40hrs | 6 | by Staff reporter
BCC parking company breaks silence
TENDY Three Investments (TTI), which is in charge of managing vehicle parking business in Bulawayo central business district, has broken its silence over accusations that its billing system is irregul...Published: 19 Apr 2023 at 06:45hrs | 5 | by Staff reporter
Impasse over Bulawayo Power Station continues
THE impasse over the ownership of the Bulawayo Power Station continues unabated after Bulawayo City councillors recently directed Town Clerk, Mr Christopher Dube not to sign a Memorandum of Understand...Published: 05 Mar 2023 at 06:22hrs | | by Staff reporter
Zesa customers 'fail' to buy tokens
Several households in parts of Harare that were recently connected to the Zimbabwe Electricity Transmission Distribution Company's (ZETDC) billing system are failing to buy pre-paid tokens because of ...Published: 16 Feb 2023 at 04:51hrs | 2 | by Staff reporter
No internet at Harare municipality offices
HARARE mayor Jacob Mafume yesterday grilled the council's Information Communication and Technology department (ICT) after it emerged that the municipality has gone for weeks without internet services....Published: 02 Nov 2022 at 05:03hrs | 1 | by Staff reporter
Zimbabwe exporters object to latest forex electricity tariff
THE Confederation of Zimbabwe Industries (CZI) has requested an urgent electricity tariff meeting between exporters, energy bodies and the Government to clarify several operational issues emanating fr...Published: 28 Oct 2022 at 06:23hrs | 3 | by Staff reporter
'Residents charged for unconsumed water'
Civil society organisations (CSOs) have accused local authorities of charging residents for water not consumed.Speaking at the Harare Water Justice Symposium on Friday in Harare, Combined Hara...Published: 10 Oct 2022 at 06:09hrs | | by Staff reporter
Residents cry foul over BCC billing system
BULAWAYO residents have slammed council over its billing system that has seen some of them being asked to pay amounts that they say are outrageous.Under the auspices of the Bulawayo Progressiv...Published: 27 Sep 2022 at 05:50hrs | 1 | by Staff reporter
Government connects 400 schools to the internet
GOVERNMENT has connected 400 schools to the internet in all the country's 10 provinces as part of an ongoing programme to accelerate the implementation of the national e-learning strategy.The ...Published: 03 Aug 2022 at 06:43hrs | 1 | by Staff reporter
Forex only for housing stands for Bulawayo
THE Bulawayo City Council has availed stands in Pumula South that are exclusively sold in foreign currency, with interested individuals being given six months to settle the payment or risk losing them...Published: 24 Jul 2022 at 10:00hrs | | by Staff reporter
Inflated BCC bills spark outrage
BULAWAYO City Council's decision to index charges in foreign currency and convert these at the prevailing official exchange rate has sparked outrage with residents saying they have received shocking b...Published: 05 Jul 2022 at 21:04hrs | 1 | by Staff reporter
Billing errors rile Bulawayo residents
INACCURACIES in Bulawayo City Council billing system, which have resulted in some ratepayers receiving astronomically high water bills, have riled residents.This was revealed in the latest cou...Published: 10 Jun 2022 at 07:59hrs | | by Staff reporter
Councils dig in as residents cry foul
NAOMI Chimbganda is still agonising over last month's council bill, which puts her debt at a staggering $1,8 million.The widow now has sleepless nights over how she will settle it, considering...Published: 22 May 2022 at 08:28hrs | | by Staff reporter
Umzingwane Dam faces decommissioning
BULAWAYO faces crippling water shortages after the local authority warned that Umzingwane Dam might be decommissioned this month due to dwindling water levels.The country has been experiencing...Published: 02 Mar 2022 at 05:42hrs | 10 | by Staff reporter
Serious water crisis hits Beitbridge
A serious water crisis has hit Beitbridge town again as a result of disputes between the municipality and the Zimbabwe National Water Authority (Zinwa).More than half the money paid by the tow...Published: 25 Feb 2022 at 05:42hrs | | by Staff reporter
Bulawayo water crisis forces pupils to cut short lessons
BULAWAYO's water crisis has worsened forcing some schools to dismiss learners early as part of contingency measures in light of a looming health disaster. There are also reports that public schools in...Published: 19 Nov 2021 at 06:23hrs | 10 | by Staff Reporter
62% of treated water wasted
SIXTY-TWO percent of Harare's treated water is going to waste or is being used without being paid for, burdening ratepayers that are footing the bill of water treatment chemicals on their monthly rate...Published: 10 Nov 2021 at 05:30hrs | 7 | by Staff reporter
BCC, residents clash over bills
RESIDENTS are up in arms with the Bulawayo City Council (BCC) over high water bills for the month of July.Progressive Residents Association (BPRA) wrote to Bulawayo town clerk Christopher Dube...Published: 30 Aug 2021 at 05:54hrs | 1 | by Staff reporter
MDC factions have bungled in running Harare
The MDC Alliance (MDC-A) faction leader, Nelson Chamisa, uses every opportunity he gets to pontificate about smart cities each time he has to talk of Zimbabwe's urban areas.Given the fact that...Published: 14 Jun 2021 at 06:17hrs | 1 | by Nobleman Runyanga
Harare mayor's appeal an admission of failure
THE appeal by acting mayor Stewart Mutizwa has been received with mixed reactions by residents of Harare, who feel that it lacks sincerity and practical application.The City of Harare has to i...Published: 06 Jun 2021 at 10:03hrs | 12 | by Harare Residents Trust
BCC plans smart city houses
THE Bulawayo City Council (BCC) is pursuing smart city housing opportunities that include development of low-cost accommodation for low-income earners and renewal of old suburbs.The local auth...Published: 23 Apr 2021 at 07:29hrs | 4 | by Staff reporter
FCB, Econet strike deal
FIRST Capital Bank (FCB) has introduced a WhatsApp banking chatbot and a billing system that allows Econet clients access to internet and mobile banking applications at no cost.The two innovat...Published: 09 Apr 2021 at 07:32hrs | 2 | by Staff reporter
Chikwinya urges Zinara to decongest tollgates
MBIZO MP Settlement Chikwinya (MDC Alliance) has called on the Zimbabwe National Road Administration (Zinara) to decongest traffic at tollgates by introducing tap cards.In a statement yesterda...Published: 23 Feb 2021 at 06:51hrs | 1 | by Staff reporter
Fresh corruption irregularities rock Zesa
POWER utility, Zimbabwe Electricity Supply Authority (Zesa), has been rocked by a fresh scandal after it emerged that one of its subsidiaries, Zimbabwe Electricity Transmission and Distribution Compan...Published: 06 Feb 2021 at 16:21hrs | 8 | by Staff reporter
Harare's flawed water billing systems irks residents
HARARE residents have expressed concern over the city council's patently flawed water billing systems which have seen some households going for six months while receiving estimated water consumption b...Published: 26 Dec 2020 at 08:52hrs | 3 | by Staff reporter
When local authorities become hopeless laggards
IF Bishop Lazarus' great-grandfather were to rise from the dead today God forbid! The man was just an unbearably torturous disciplinarianhe would pretty much be able to figure his way around Harare....Published: 13 Dec 2020 at 07:56hrs | 13 | by Bishoo Lazarus
Shocking rates in Harare 2021 budget
An average high-density suburban householder will be paying $1 736 a month from January for basic services, while a family in the modest Mabelreign middle-density suburb will be hit by monthly bills o...Published: 20 Nov 2020 at 05:55hrs | 8 | by Staff reporter
Corrupt councils need cleansing
AS the umbrella organ playing the oversight role over the way Zimbabwean local councils discharge their mandate for service delivery, the Zimbabwe National Organisation of Associations of Residents Tr...Published: 08 Nov 2020 at 07:02hrs | | by Shepherd Chikomba
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