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Complaint against the City of Gweru

21 Apr 2017 at 13:37hrs | Views

I would like to register my utmost disappointment with the way Gweru Council conduct it's parking business operations. On the 19 of April 2017 at around 10:22hrs I was passing through Gweru town coming from Harare to Bulawayo I was travelling with my daughter. I parked my car at OK Supermarket as I wanted to buy refreshments.

I looked around and I couldn't find any cashier to issue me with a parking disc. Being left with no option I left my daughter in the car so that when the cashier passes by she would buy the ticket. Before I stepped my foot on the shop I saw a vehicle with 5 men clamping my car and I came back to inquire what was happening and they told me that I failed to pay a parking disc and thus why they are clamping my car. I asked them to show me where I could buy the tickets from but  no-one was there in our vicinity to issue parking tickets but to my surprise they continue to write a ticket for me to pay a fine of $30-00.

I proceeded to the Town house to make a complaint that my vehicle was clamped because I failed to locate the ticket boy and I was directed to room 627 where they deals with parking enquiries and I was surprised by what I was told there. The gentleman who I met there had the guts to tell me that if u fail to locate the ticket boy in Gweru town its better for u not to make a stopover in Gweru and u are not welcome otherwise u will pay $30 for parking.

Is very bad for a corporate body like your council to deliberately remove your employees from their posts so that u can fleece vehicle owners of their hard earned cash. Can't u employ a lot of people to issue parking tickets just like what is happening in Masvingo.

Clamping vehicles should be the last option to those who refused to pay parking fees. You employ a lot of people either by foot or vehicles to clamp vehicles yet in the roads there is limited staff to issue those tickets that alone shows the misplaced priorities of your city. You are chasing tourists away from our beautiful city by wrongly implementing your stupid by-laws. Thus you are hampering all the efforts being made by the Ministry of Tourism and the Zimbabwe Tourism Authority to make each city conducive for tourism



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Source - M.Sunny
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