Zimra investigating a sophisticated scam

The Zimbabwe Revenue Authority (Zimra) is investigating a sophisticated hacking scheme that allegedly cost the tax collector millions of dollars, involving "miracle" money credited to shipping companies' accounts to facilitate duty payments.

The scam, reportedly orchestrated by former Zimra IT staff based in Beitbridge, allowed prepaid accounts of clearing companies to be credited with fictitious funds. These funds were then used to clear vehicles, groceries, and other goods. Runners reportedly collected cash from agents in exchange for a 20% commission.

A senior Zimra officer revealed that over 120 company bonds were closed as part of the clampdown, requiring affected companies to explain the funds in their accounts. While initial speculation suggested foreign hackers, evidence now points to former employees exploiting vulnerabilities in the system.

"The closure of bonds was necessary to safeguard revenue and maintain integrity within the customs system," the officer said, noting that major shipping companies handling millions of dollars' worth of business were affected.

Zimra clarified that the breach was contained and partially affected the system. "Investigations confirmed that the incident was limited to a small number of user accounts linked to fraudulent activity. Immediate corrective measures were taken, including deactivation of affected accounts and the launch of criminal proceedings," the authority said in a statement.

Despite the breach, Zimra confirmed that taxpayer and customs data remain secure and that customs services continue uninterrupted. The authority is working with stakeholders to strengthen system safeguards and prevent recurrence.

Sources in Beitbridge suggested that arrests could follow and that the clampdown on goods cleared using the "miracle money" is ongoing. Hundreds of vehicles, including several held at BAK Storage in Harare, have been seized. The Zimbabwe Anti-Corruption Commission is reported to be investigating the scam.

The fraud exploited Zimbabwe's Asycuda system, a UN-developed platform used to automate customs procedures, facilitate electronic document submission, and support online duty payments. Asycuda is intended to improve trade efficiency, reduce costs, and boost government revenue.