Short-term contracts erode job security in retail sector

The growing use of short-term employment contracts in Zimbabwe's retail and wholesale sector is eroding job security and worsening working conditions, a labour union has warned.

The Progressive Retail and Wholesale Workers Union of Zimbabwe said the trend has left many employees in a state of uncertainty, with limited access to benefits and long-term protections.

Speaking ahead of Workers' Day commemorations, the union's general secretary Phillip Mafundu said the increasing reliance on short-term contracts reflects deteriorating labour conditions in the sector.

"Workers are being kept in a state of permanent uncertainty through short-term contracts which deny them long-term benefits and stability," Mafundu said.

He added that the situation has weakened worker morale and turned what is traditionally a celebratory occasion into a moment of reflection on the hardships facing employees.

"In the retail and wholesale sector, the situation is dire. Workers are struggling, and it is our belief that this year's May Day celebrations are not truly celebrations," he said.

Mafundu highlighted concerns over low wages, rising cost-of-living pressures and alleged unfair labour practices, including claims that some employers victimise workers who join trade unions.

He also criticised wage-setting processes under the National Employment Council for the Commercial Sector, saying there is limited transparency in salary negotiations.

"Salary adjustments are often announced without clear consultation or transparency. The current NEC structure does not adequately represent retail and wholesale workers," he said.

The union has since applied to the Ministry of Public Service, Labour and Social Welfare for the creation of a dedicated National Employment Council for the retail and wholesale sector, which it says would improve collective bargaining and ensure sector-specific concerns are addressed.

Mafundu urged workers to follow legal procedures in resolving disputes, including observing the statutory seven-day notice period required before embarking on strike action.